Free returns Free Size Exchanges it's that simple
FREE RETURNS. FREE SIZE EXCHANGES.
IT’S THAT SIMPLE.
Unhappy with your purchase? Return it for free within 40 days. Wrong size? Exchange it (bras only).
TO RETURN OR EXCHANGE:
- Sign in to your account.
- Select the item (or items) to return/exchange.
- Submit the return and follow the instructions for printing your return label.
FREE SIZE EXCHANGES
If you ordered a bra in a size that does not fit you, you can exchange it for free for the same product in another size. Please use our size calculator to help you find your correct Bramour bra size. Contact us if you need personal assistance in finding the correct size. Due to health code regulations we cannot offer free size exchanges for panties. If the panty size you ordered is the wrong size, please return the item and place a new order.
OUR RETURN POLICY:
- Bras and panties must be unworn, unwashed and odor-free.
- All product tags have to be intact, not cut off.
- To adhere to Health Code Regulations all products are inspected upon return and if they don’t meet these guidelines and don’t pass our quality control we will not be able to issue a refund.
- For items returned within 40 days you will receive credit back on your credit card. If an item is received after 40 days and meets our return guidelines, we will issue a store credit.
- We reserve the right to refuse items returned after 40 days, if they don't meet our return guidelines.
- Please do not wear perfume or deodorant while trying on the product.
- Try to walk around your house once you try on the bra, this will help you decide if the bra fits properly.
- For panties, we suggest trying them on over your own clean underwear. All returned items – especially panties - have to be in new and pristine condition.